Managerial Skills Series

This series comprises training workshops that address important foundational skills for all supervisors, managers and leaders at the laboratory.

The Leadership Institute will offer its Managerial Skill Series (MSS) of workshops for 2018 beginning in February. The sequenced curriculum focuses on foundational supervisory and managerial skills.

The goal of this series and all of the Institute’s curricula is to positively impact employees’ careers by providing a disciplined, objective and purposeful process for leadership development. Through continual development of both organizational and individual staff capabilities, the Leadership Institute helps employees fulfill the laboratory’s scientific mission.

MSS is designed to help transform great supervisors and managers into exceptional leaders. It features both experts from throughout the laboratory as well as external facilitators to help participants develop and hone their managerial skills.

The series is recommended for staff new to management, those managers wanting a refresher and for frontline supervisors. Managers who have recently joined Argonne also will benefit from immersion into the laboratory’s culture. Anybody who is directly responsible for someone else’s performance coaching is considered part of the target audience.

It is strongly recommended participants attend all sessions unless they have previously attended one of the classes. New topics have been added and course titles have been updated for 2018 based on participant feedback. Class sizes are limited. Participants are encouraged to register as soon as possible.

Courses Include:

February 27: Building Trust Under Pressure (ALI206)

8:30 a.m. – 12:30 p.m., Bldg. 446 Auditorium

Participants will learn how to:

  • Explain how current business issues affect their organizations and their ability to achieve results.
  • Discuss The Basic Principles and how they help leaders develop effective working relationships.
  • Integrate The Basic Principles into their daily work behaviors.
  • Prioritize their use of The Basic Principles to address organizational problems in a way that optimizes business results for themselves, as well as for their organizations.

Facilitated by external consultants from AchieveForum. Learn more.

March 6: Clarifying Performance Expectations (ALI202)

8:30 a.m. – 12:30 p.m., Bldg. 202, Rm. B169

Participants will learn to set and reset performance expectations swiftly and in a

straight-forward manner by learning to:

  • Identify when a performance expectation discussion is necessary
  • Respond effectively to questions and concerns people have about work priorities and goals
  • Use the key actions to hold a productive discussion about expectations
  • Clarify expectations in a way that increases employees’ ability to manage more of their job responsibilities on their own

Facilitated by external consultants from AchieveForum. Learn more

March 13: Managing Employee Issues at Argonne (HR643)

8:30 a.m. – 4 p.m. Bldg. 446 Auditorium

Morning refreshments and lunch will be provided.

This workshop provides supervisors and managers a clear understanding of the laws governing the workplace and the translation of those laws into Argonne procedures. Participants will learn to:

  • Identify some key employment laws that guide workplace conduct
  • Explain and apply Argonne policies
  • Respond to difficult employee issues
  • Identify resources available to supervisors at the laboratory
  • Complete documentation as necessary for employee issues
  • Understand the role of bargaining units at Argonne and the grievance process

Facilitated by Argonne’s Darryl Howe (HRS) and Dan Raker (LEG). Learn more.

April 11: Inclusive Leadership (ALI100) – 1 Day

8:30 a.m. – 4 p.m.

Morning refreshments and lunch will be provided.

Participants will learn the five strategic skills necessary to connect with a wider scope of individuals. They are:

  • Networking – expanding our circle with those who are different
  • Sensitivity – awareness of our interactions
  • Calibration – adjusting for differences and altering our approach
  • Advocacy – taking a stand and addressing inappropriate behavior
  • Positive expectancy – Assuming the best of others and acting on it

Facilitated by external consultant Ralph Brandt of RDR group. Learn more.

April 17: Skillful Conversations (ALI207)

8:30 a.m. – 12:30 p.m., Bldg. 446 Auditorium

Participants will learn to:

  • Build clarity and accuracy when communicating
  • Test the assumptions that underlie their communications
  • Use high-­‐gain questions to enhance the skillfulness of their conversations
  • Identify their own strengths and areas for further development in skillful conversations

Facilitated by external consultants from AchieveForum. Learn more.

May 1: Providing Performance Feedback (ALI203)

8:30 a.m. – 12:30 p.m., Bldg. 446 Auditorium

Participants will learn to:

  • Plan and facilitate effective feedback conversations, both face-to-face and voice-to-voice.
  • Support employees’ internal motivation to achieve expected performance results.
  • Improve performance by helping employees find personal benefits in both lab and self-generated solutions.
  • Receive feedback in ways that promote improved performance and maintain constructive relationships.

Facilitated by external consultants from AchieveForum. Learn more.

May 15: Realizing Talent in Others (ALI204)

8:30 a.m. – 12:30 p.m., Bldg. 446 Auditorium

Participants will learn to:

  • Recognize the psychological needs of individuals and incorporate leadership behaviors to support them
  • Uncover high impact development opportunities that tap into employees’ internal motivation
  • Link employee development activities to lab goals and objectives
  • Collaborate on development plans that boost employee interest and activate productivity
  • Unleash and leverage individual capabilities to achieve workgroup and lab results
  • Identify follow-up actions to facilitate employee progress, growth, and ensure results

Facilitated by external consultants from AchieveForum. Learn more.

June 5: Guiding Collaborative Discussions (ALI208)

8:30 a.m. – 12:30 p.m., Bldg. 446 Auditorium

Participants will learn to:

  • Identify their strengths and improvement areas in conducting discussions
  • Use a structured approach to move smoothly through a collaborative discussion
  • Develop skills to explore other perspectives and authentically share their perspective
  • Use enhanced skills and knowledge to approach challenging discussions with greater confidence and success
  • Develop an action plan for improving their discussions

Facilitated by external consultants from AchieveForum. Learn more.

June 19: Resolving Conflicts Within Your Team (ALI209)

8:30 a.m. – 12:30 p.m., Bldg. 446 Auditorium

Participants will be able to:

  • Identify behaviors that can fragment a team and negatively impact productivity.
  • Demonstrate a set of key actions for resolving conflict within a team.
  • Successfully manage unproductive reactions when dealing with team issues.
  • Determine when leader-led or team member-led resolutions are most appropriate.
  • Describe how to support team members who choose to address conflict themselves.

Facilitated by external consultants from AchieveForum. Learn more.

Participants can enroll through the Training Management System (TMS):

  1. From your training profile, click the “Enroll in an Elective” button. The “Course Finder” window will appear.
  2. Enter the “Course Number” of the course you wish to enroll in.
  3. Highlight the chosen course, which will appear in a dropdown list, and click on it.
  4. The “Enroll/Unenroll” window will display. Identify the course session you wish to attend, and click the “Enroll” icon.

If a drop-down menu does not appear for your chosen elective, it means the session is full. If you’d like to be put onto a wait-list, please call or email the Leadership Institute with your name, desired class title and date. Employees who register for the series and then discover they cannot attend are asked to unenroll through TMS to allow slots to be filled by employees on the waiting list and to call the Leadership Institute to confirm the change. Contact the Leadership Institute at ext. 2-6034 or leadershipinstitute@anl.gov